Your Benefit
To be successful in your profession, excellent communication skills are indispensable. It influences your relationships with team members, superiors, clients, purchasers, and other project partners. Often, our communication is suffering from misunderstandings, unclarity, missing openness, and the inability to address conflicts.
You will learn how to prepare and conduct difficult conversations. You will learn to assess the effects of different behaviours. You will find out how you come across to others and how you can further improve your current communicative skills.
Goals
Content
Methods
Trainer input; self-reflection; individual, partner, and group exercises; role plays; mutual feedback amongst participants; brief presentations by participants; group reflection. Also the online version is very interactive, making use of breakout sessions. Participants are actively involved.